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Interactive wayfinding

Visitors find their way — in any building.

A map shows the way — the avatar answers the question. Your map material becomes an interactive wayfinding system with a talking avatar: visitors ask freely in natural language and are guided across 100+ languages — accessible and with no app at all.

Indoor navigation · 100+ languages · accessible · no app
Interactive wayfinding system with avatar and indoor map at a kioskIndoor map · talking avatar
What an interactive wayfinding system does

Orientation that thinks along — not a forest of signs.

01

Fills the receptionist gap

Front-desk staffing is shrinking everywhere. The avatar is the always-available, human-feeling first point of contact — around the clock, the same at every site.

02

Removes the language barrier

Many visitors don't speak the local language. The avatar speaks theirs — instantly, across 100+ languages, with no extra staff.

03

Makes the map worth it

A static map is a cost. The avatar with a knowledge base gives specific, context-aware answers — turning the map material into real value.

How it works

The visitor journey — from entrance to destination.

Four steps, the same principle in every building.

Step 1

Answers from the avatar

Visitors ask freely in natural language — by touch, across 100+ languages.

Step 2

Route on the map

The interactive indoor map shows the way across floors and buildings.

Step 3

Take it via QR code

The route moves to the smartphone and guides onward — without an app.

Step 4

Arrive & more

Plus services, promotions and hand-off to a human by phone or video call.

Use cases

One system — many buildings.

Pick your building type — the solution adapts to visitors, routes and services.

Use case

Clinics & healthcare

Patients, visitors and suppliers find departments, wards and services — multilingual and accessible.

Learn more →
Use case

Shopping malls

Visitors find stores, services and promotions; sponsor and ad space right at the point of contact.

Detail page in preparation
Use case

Airports

Travellers find gates, check-in, baggage claim and services — multilingual, across terminals and levels.

Detail page in preparation
Use case

Leisure venues

Museums, parks and pools guide guests to attractions, services and routes — in many languages.

Detail page in preparation
Use case

Campuses & universities

Lecture halls, institutes, canteen and library — orientation for students and guests across the site.

Detail page in preparation
Use case

Corporate campuses

Guests, candidates and suppliers are guided across the site to the right building.

Detail page in preparation
Use case

Public buildings

Citizen offices, authorities and libraries guide visitors multilingually to the right desk, area or collection.

Detail page in preparation
Use case

Stadiums & arenas

Block, seat, food and exits — guided, if you like, by your club mascot as an avatar.

Learn more →
What makes the difference

You ask it like a person — and the map answers.

Instead of menus and rigid commands, visitors speak freely: "I'm here, I'm looking for …". The avatar brings the map, knowledge base, FAQs and functions like ordering a taxi into one experience, reasons along and guides to the goal. Hardware-independent in the browser, on any screen — and on request we run the entire kiosk fleet for you. Standard setup in days, not months.

FAQ

Common questions about wayfinding.

An interactive wayfinding system guides visitors through a building — with a digital indoor map and a talking avatar that answers questions and shows the route. Instead of a static board, people get a route in their language, by touch or voice, and on request via QR code to their smartphone.

Any venue with footfall and orientation that needs explaining: hospitals, shopping malls, corporate campuses, universities, public buildings, libraries, leisure venues and stadiums & arenas. The system scales across floors, buildings and outdoor paths.

No. The avatar runs directly on a pillar, kiosk or wall display — usable instantly, no download. On request, the route is handed over to the visitor's own smartphone via QR code.

The underlying knowledge base can be maintained automatically from your own websites, so opening hours, offers and routes stay up to date. We maintain rebuilds and new routes in the map material as a service.

Yes. Voice control and high-contrast display follow accessibility guidelines, and operation is low-barrier. Hosting is in Germany, data stays in the EU, processing is GDPR-compliant.

Costs consist of a one-time setup per site, a monthly license and the modules you use. How large the investment is depends on building size, number of sites, depth of integration and features — and it scales with the value it delivers. In the intro call we put together a concrete configuration with a transparent quote.

Next step

Let's talk about your building.

In 30 minutes we'll work out whether an interactive wayfinding system makes sense for you — with a live demo. Directly with Thomas van den Berg, our senior solution architect, no sales pitch.

Tim Schuster

Tim Schuster

Founder & Managing Director
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Nina Gipperich

Nina Gipperich

Key Account Manager
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