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Truck Check-In · Lucas · Industry & logistics

When the truck arrives, Lucas is already waiting. In every language.

Lucas is the interactive check-in avatar — developed with an industrial company. Multilingual, with a documented safety briefing and a dedicated control dashboard. Organizes processing and the flow across the yard — from gate-in to a free dock.

In production·100+ languages·Briefing with signature·Dedicated control dashboard
Truck check-in avatar Lucas at the factory gateLive · Check-in at the gate
Check-in avatars in production
Industry, hospitality & medical practices
Münker MetallprofileArcelorMittalNestler WellpappeOEST Metallveredelung
What Lucas delivers for your plant

Three outcomes. Measurable per gate.

01

Yard processes optimized

Registration, data capture and gate and dock assignment run through Lucas — the entire flow across the yard is structured: from gate-in via the queue to a free dock. Less congestion, predictable processing, even at peak times.

02

Multilingual drivers without the language barrier

Polish, Romanian, Turkish, Bulgarian — the reality at German factory gates. Lucas speaks over 100 languages and communicates reliably in the driver's native language. No misunderstandings about delivery, dock or briefing.

03

Safety briefing done properly — without tying up staff

Lucas runs the safety briefing in the driver's native language and checks comprehension. Documented, signed, archived. No employee has to stand by, no language barrier blocks the briefing.

How it works

Four situations at the factory gate.

Lucas is not a digital registration form with a language button. He guides truck drivers through the entire site entry — from the first stop at the gate to dock assignment.

Scenario 1 · Multilingual registration

A Polish driver registers a delivery.

The normal case at German factory gates: the driver speaks no German, the gatekeeper no Polish. Lucas handles the entire registration in the native language — order number, delivery, dock, next steps.

Dzień dobry, mam dostawę dla działu produkcji.
Lucas: Witam! Proszę o numer zamówienia — znajdę dostawę i wskażę odpowiednią rampę oraz dalsze kroki.
Outcome: registration entirely in Polish. No translation loop at the gate.
Scenario 2 · Safety briefing

First-time driver — briefing with comprehension check.

Helmet, hi-vis vest, no-photography rule: Lucas runs the mandatory briefing in the native language, checks comprehension with control questions and documents completion — with timestamp and signature.

Bu firma için ilk kez geliyorum.
Lucas: O zaman güvenlik talimatlarını birlikte gözden geçirelim — kask, görünürlük, fotoğraf yasağı. Sonunda kısa bir kontrol sorusu olacak.
Outcome: briefing completed, comprehension documented, archived.
Scenario 3 · Regular driver recognition

Regular drivers are waved through automatically.

Via license plate recognition or smartphone ID, Lucas recognizes returning drivers. Full registration is skipped, the valid safety briefing is verified — and the driver is through in under 30 seconds.

Lucas: Hello Mr. Kowalski, welcome back. Dock 7 is free for your delivery today — please drive straight through. Your safety briefing is valid for another six months.
Thanks, have a good day.
Outcome: regular driver through in under 30 seconds. The gatehouse is relieved where it counts.
Scenario 4 · Dock occupancy & SMS

All docks occupied — Lucas manages the wait.

Instead of a queue at the gate: Lucas assigns a waiting spot on the site map and notifies the driver by SMS as soon as their dock is free. The driver waits relaxed and arrives at the dock right on time.

Lucas:All docks are currently occupied. Please park at waiting spot 3 — marked on the site map. As soon as dock 7 is free, you'll receive an SMS.
(parks, receives the SMS 45 minutes later: »Dock 7 free — please drive up.«)
Outcome: no queue at the gate. Dock utilization managed instead of jammed.
The flow

What Lucas delivers technically — step by step.

1

Registration at the kiosk

The driver registers multilingually at the kiosk — order or identification number, delivery data. No app, no language barrier.

2

Regular-driver logic check

License plate recognition or smartphone ID: returning drivers are recognized and processed faster, valid briefings automatically taken into account.

3

Safety video + signature

Mandatory briefing as a video in the native language, comprehension checked and signed — documented and archivable, without an employee having to stand by.

4

Queue & dock control

The system places the driver in the queue and assigns a waiting spot or dock — including a site map with the route on the stele or smartphone.

5

SMS as soon as the dock is free

When the dock opens up, Lucas calls the driver automatically by SMS. No congestion at the gate, predictable processing.

6

Dispatcher dashboard

The dispatcher sees every process in our own control dashboard — with clear analytics on usage intensity.

One pattern, many receptions

Industry is the toughest test.

A plant is safety-critical — with regular-driver logic, safety requirements and tight time slots. Lucas was developed with an industrial company for exactly this reality. If the pattern works at the factory gate, it works everywhere.

The same logic runs today in hotel check-in with key card encoding, in government office registration, at event accreditation and in medical practice check-in with dubidoc integration.

Experience Lucas live →
Truck driver during multilingual check-in at the kiosk terminal
100%
Documented briefings
100+
Languages
<30 sec
Regular-driver pass
10–12
Weeks to go live

Download: use-case presentation

The complete Yard Control presentation on Truck Check-In — flow, control dashboard and analytics, as a PDF.

Download presentation ↓
Lucas has freed our gatehouse from routine work — registration, safety briefing and dock assignment now run multilingually and fully documented. Even at peak times there is no more queue at the gate.
From an industrial project team
Plant introduction Lucas · Truck Check-In
Münker MetallprofileArcelorMittalNestler WellpappeOEST MetallveredelungHotel Tribe Baden-BadenHotel Platzhirsch FuldaLiebesbier Bayreuthdubidoc (medical practices)+ more rolling out
How a check-in project runs

Four phases. First gate first, roll-out after.

PHASE 01
Weeks 1–2

Intro call & demo

A 30-minute conversation with our senior solution architect. Live demo at an industrial reference, review of your gate situation and the modules.

PHASE 02
Weeks 3–8

Site capture & configuration

Gate topology, dock logic, control dashboard, regular-driver database — configured for your plant together with your IT and logistics teams.

PHASE 03
Weeks 9–12

First gate live

Lucas goes into production at your first gate. Supported by our solution architect, gatekeeper training, KPI monitoring.

PHASE 04
from month 4

Roll-out to further gates

Additional gates at the same plant or further plants in your group go live in 2–3 weeks thanks to templates.

FAQ

What plant and logistics managers ask first.

Costs consist of a one-time setup effort per gate and a monthly license. The base license starts at €500/month; each module (multilingual pack, safety briefing with signature, control dashboard, etc.) is priced individually. In the intro call we'll put together a concrete configuration for your plant.

Lucas comes with its own control dashboard: your dispatch sees registrations, the queue and dock status in real time and receives clear analytics on usage intensity. A connection to existing systems is possible subject to an individual project agreement — our solution architect handles the setup with your IT.

Via license plate recognition with a camera at the gate or via the driver's smartphone ID (QR code). Recognized regular drivers skip full registration — they are guided straight to the free dock. After initial completion, the safety briefing is typically valid for six months; Lucas refreshes it automatically.

Lucas runs the briefing as a video in the driver's native language, checks comprehension with control questions and documents completion — with timestamp, comprehension score and signature. The record is archivable and can be handed to your internal audit system.

German and English by default. The multilingual module adds over 100 more languages — Polish, Romanian, Turkish, Russian, Bulgarian, Ukrainian and more. We configure the selection to your driver demographics, including logistics vocabulary.

Rugged outdoor steles with touchscreen, microphone and speakers — weatherproof and vandal-resistant. We provide recommendations and work with hardware partners or your existing infrastructure. Alternatively, the driver's smartphone takes over via QR code — no stele hardware required.

From intro call to the first gate live: around 10–12 weeks. Site capture (gate topology, dock logic, dashboard setup) is the most time-intensive step — typically 4–6 weeks. Further gates or plants go live in 2–3 weeks thanks to templates.

Yes. The same pattern runs in hotel reception, government offices, events and medical practices (with dubidoc). Within a plant, Lucas can additionally cover visitor reception at the main building, supplier registration or applicant reception. One plant, several check-in points, one pattern.

Next step

You know your factory gate. We know check-in.

In 30 minutes we'll work out whether Lucas makes sense at your gate — with a live demo at a Münker reference. Directly with Thomas van den Berg, our senior solution architect, no sales pitch.

Tim Schuster

Tim Schuster

Founder & Managing Director
Book a meeting
Nina Gipperich

Nina Gipperich

Key Account Manager · Banking
Book a meeting