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About us

We believe in countless opportunities in the current era.

Right now, our team has made it its mission to make digital interactions intelligent and human. AI that understands, supports and relieves people — on the phone, on the web or at the kiosk.

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Tim and Dimitrios, founders of Humanizing TechnologiesTim & Dimitrios · Founders
What we stand for

Making technology more accessible to people. Value-creating.

Vision

Technology that inspires.

For us as human beings it is obvious: technology is our lifelong companion, and we are inevitably growing closer and closer together. Our vision is therefore to play our part in ensuring that technology is always embraced by people with joy and enthusiasm — and thereby contributes value to the common good.

Mission

Making the good accessible.

Our mission that follows from this is to always find the good in technologies, bring it out and make it accessible to people.

Strategy

Relevant. Responsible.
Accompanying.

We create relevant technology solutions that make sense for the market, bring them to market with a high degree of responsibility and conviction — and accompany them beyond that.

Our ambition

Staying at the forefront of shaping the future.

From robotics pioneer to first mover in AI avatars — and beyond.

Our history & milestones

More than a decade at the interface of
humans and machines.

What began with robots has led us, step by step, to what we do today: building AI avatars that make service more human. Our history shows how deeply our expertise is rooted in robotics & AI.

2014

Starting with telepresence robotics

Tim founds FernArbeiter.de as a sole proprietorship alongside his main job, driven by the fascination of “doubling himself”. The term “Humanizing Technologies” took shape in his mind during this time.

2016

Entering social robotics

Tim and Dimitrios meet — the beginning of an era around Pepper, the humanoid robot that was novel at the time. “Humanizing Technologies” becomes the company name and guiding principle.

2018

Market leader in Germany and Central Europe

Joint development of the Robot Management System (RMS) and a leading role in the global ecosystem of the first generation of humanoid robots.

2019

Scaling & internationalization

Global RMS distribution via social robotics partners with deployments worldwide. In parallel: founding of Roboterly.com by the Humanizing Group as the first official Pudu Robotics partner in Germany (focus: service robots).

2022

Creating interactive avatars

Strategic realignment: all the experience from social robotics is carried over into interactive avatars — human-machine interaction powered by state-of-the-art AI.

2024

AI first: Humanizing’s guiding principle

Extensive AI agent integration into the company’s own processes and the conclusion of major framework agreements with leading IT companies in the German banking and finance sector as well as the hotel industry.

2026

Go-live Cosmo

New customer touchpoints go live for instant use: chatbots, voice bots and receptionist avatars — self-configured and live in minutes.

Leadership

It's about constant progress. And the spirit.

Tim Schuster

“I am profoundly convinced of the good in people — so technology should and must be the same.”

Tim Schuster
CEO & Founder
Dimitrios Prodromou

“I am obsessed with making technology the best tool for all of us.”

Dimitrios Prodromou
CTO & Founder
Steffen Herbst

“I am relentless in using technology to reduce complexity for all of us.”

Steffen Herbst
CFO
Culture & core values

What drives us. Lived, and meant that way.

Enthusiasm

Turning customers into fans.

We are full of enthusiasm and pride in our work. We turn followers into fans — with everything we do.

Progress

Progressively optimistic.

Constant progress: we always find solutions, get better every day and always deliver value.

Winning team

Winning together.

We all pull in the same direction, look out for each other and support each other. Our handshake counts and we keep our word.

Doers

We are doers.

Here, things get done, not postponed. If you believe in what you're reading here, you'll feel at home with us. If not, Humanizing isn't for you.

Contact

Let's work together.

Whether it's a concrete project or first orientation — we look forward to the conversation.

Thomas van den Berg

Thomas van den Berg

Senior Solution Architect
Book a meetingLinkedIn ↗
Nina Gipperich

Nina Gipperich

Key Account Manager Banking
Book a meetingLinkedIn ↗
Tim Schuster

Tim Schuster

Founder & Managing Director
Book a meetingLinkedIn ↗