What customers cannot find in the online branch, they ask on the phone. And your advisers piece the same information together internally. KIM Web answers both — as a widget on your site and in your intranet.
Live · KIM in the online branchEffortlessly embedded on your website — for everyone who would otherwise find no answer and reach for the phone.
The same embed on the intranet page — for advisers who piece the very same information together internally today.
No data requested The same applies to both audiences: KIM Web hands over into the online branch but never requests customer or account data.
One contract, one login, one invoice for all three digital products.
KIM Web and KIM Phone can be tested free of charge for four weeks in real operation — including an analysis of what your customers actually search for.
KIM Web is part of the digital package together with KIM Phone and KIM Reception: from €400 base licence per month, plus usage-based transaction costs and a one-off €3,600 setup. One contract, one login, one invoice for all three products.
Yes, free of charge for four weeks. The widget is quick to embed and needs no hardware of its own — so you see what your customers actually search for before you decide.
This is not a chatbot project: a widget that runs along on your site — embedded as lightly as an accessibility solution. One embed for the online branch, one for the intranet.
No. KIM Web hands over into the online branch but does not request customer or account data itself.
In 30 minutes we work out where the widget sits and what it should answer.