Plural.io –

the powerful platform for workflow automation

Design customised automations that delight your customers as interactive avatars.

Giving AI agents a face and a voice

Overcoming language barriers in over 100 languages

Reduced workload and optimised workflows

Discover the powerful Features of Plural.io

Plural.io offers you an intuitive, no-code automation platform that simplifies and improves processes. Custom avatars, smart workflows and AI-powered interactions help you increase efficiency and optimise processes. Explore the wide range of features – from flexible process automation to seamless system integrations.

Workflow Builder
Screenshot des Avatar Builders auf plural.io, in dem Nutzer ihren Avatar individuell gestalten und anpassen können.
Avatar Builder
Benutzeroberfläche der plural.io Knowledge Base, in der Informationen aus PDFs, Websites oder manuellem Text hinzugefügt werden können; im Vordergrund steht Avatar Aristoteles.
Knowledge Base
Database
Analytics
Screenshot der Website des ADAC Nordrhein mit Avatar Anna, der digitalen Web-Agentin, die online Fragen beantwortet.
Web Widget

Plural.io (Backend)

Plural.io supports integration with modern language models (LLMs) like GPT to enable natural, dynamic conversations – fully customizable through prompts and rule sets.

Define the avatar’s behavior and tone through system prompts. This allows precise control over communication style, knowledge limits, and role-based behavior.

Seamlessly integrate existing chatbot platforms such as Dialogflow, Cognigy, or Microsoft Bot Framework with the avatar interface – leveraging your current logic and workflows.

Monitor all interactions in detail: Plural securely logs conversations in compliance with GDPR, including user input, intent recognition, and system responses – for analysis and optimization.

Connect external systems, sensors, or smart devices via REST APIs or MQTT – enabling real-time automation and physical-digital interactions.

Use built-in JavaScript to define custom logic, data processing, or conditional flows directly within your avatar experience – flexible and powerful.

Create dynamic and personalized dialogue paths using conditional logic, user-defined variables, and attributes that respond to context in real time.

Plural.io can store, retrieve, and process data – whether locally, through its own backend, or via integrations with external databases. Ideal for user profiles, settings, or usage data.

Whether it’s a CMS, CRM, or industry-specific platform – Plural.io integrates easily into existing infrastructures using standardized APIs and connectors.

AI Avatars (Frontend)

  • 100+ Languages
  • Proactive Approach
  • Speech Recognition (STT)
  • Voice Generation (TTS)
  • Person Recognition (Computer Vision)
  • Content & Media Design
  • Telefony, SMS & Messaging

Plural.io (Backend)

  • Create simple and complex processes
  • Automate service routines that provide immediate support
  • Increase revenue, reduce costs

AI Avatars (Frontend)

  • Highly scalable, cost-efficient, and flexible
  • Available 24/7 on any device
  • Multilingual and capable of multitasking
  • Gives AI and brands “a face”

Physical or Online Service Avatars

  • On-site in physical locations
  • Online on websites
  • Integrated along the entire customer journey

Learn more about
Plural.io from Mia

Become our next Success Story and book a Consultation!

Flexibility in Hardware Selection

Plural.io works in any browser and is compatible with a wide range of devices for different use cases.

Zwei elo-Stelen mit alternativ großem Display oder kleinem Bildschirm, dargestellt mit Avatar KIM und Avatar Matteo.

Kiosk Systems

Use avatars at physical locations for customer interactions on large displays.

Holoboxes

Eye-catching, life-size presentation of avatars with 3D effect.

Smartphone & Tablet

Use avatars on tablets and smartphones when you are on the move.

Desktop Environment

Plural.io runs in a browser, with Google Chrome recommended.

Data protection and security –
GDPR compliant and hosted locally

Our software solutions meet the highest data protection standards and are fully GDPR compliant. Your data is stored and processed exclusively on secure servers hosted in Germany – for maximum transparency and reliability.

Made in Germany & Austria: Our software is developed in Germany and Austria with the aim of combining quality, innovation and data protection.

Transparent and fair Pricing

Our avatars are ready to use right away – on screens, websites or via QR code. No complicated pricing models. Just fixed, transparent prices.

Experience Plural.io in Action

Start today with a 14-day free trial and discover the many possibilities of Plural.io.

Our examples

Self Service Banking Avatar
Banking
Self Service Avatar für Rezeption
Receptionist
Self Service Avatar für Check-In
Check-In
Self-Service Avatar fir Info Finder
Info-Finder
Avatar Web Agent
Web Agent
Wayfinder