Giving AI agents a face and a voice
Overcoming language barriers in over 100 languages
Reduced workload and optimised workflows
A professional reception is the hallmark of every company, but the requirements are diverse:
Companies without reception staff must serve visitors efficiently while conserving resources. Existing reception areas often face the challenge of managing high visitor traffic and automating routine tasks to relieve staff. The Digital Receptionist offers a flexible and intelligent solution. With its ability to welcome visitors in real time, guide them and automate processes, it ensures that everything runs smoothly – regardless of individual requirements.
6 reception challenges solved with the digital receptionist
Reception areas face a variety of challenges:
waiting times, language barriers and limited availability make service difficult. The Digital Receptionist offers an innovative solution for a smooth and modern reception.
Waiting times and overload
Solution: Automated check-in reduces waiting times and ensures a smooth process.
No reception area available
The Digital Receptionist provides a flexible and professional reception solution with minimal space requirements.
Repetitive tasks tie up resources
Solution: The Digital Receptionist automates these processes and takes the pressure off the team.
Limited availability
Solution: The Digital Receptionist offers 24/7 service and ensures smooth reception operations, even when staff are unavailable.
Language barriers for international guests
With over 100 languages, the Digital Receptionist ensures barrier-free communication.
Impersonal service through digital systems
Solution: The Digital Receptionist combines technology with human interaction for a welcoming visitor experience.
Who is the receptionist suitable for?
Our receptionist is versatile and can be deployed in a wide range of industries – from companies with high visitor traffic to medical practices, health centres and events. They adapt to the specific requirements of each area of application and ensure a professional welcome and smooth visitor registration processes.
Our References
Advantages of the digital receptionist
Flexible in use
The Digital Receptionist can be integrated into existing reception areas to optimise them, or serve as a standalone solution to create a reception area with minimal space requirements where no reception is available or possible.
100+ Languages
The avatar welcomes visitors in their native language, ensuring barrier-free communication and an optimal visitor experience.
24/7 Availability
No downtime due to breaks, illness or closing time – the digital receptionist is available around the clock.
Seamless integration with MS Teams
Simple notification of visitor arrival including reply, visitor enquiries and appointment management directly in MS Teams.
Proactive customer interaction
The avatar addresses visitors directly, welcomes them and provides information about the company.
Improved customer experience
The Digital Receptionist combines innovative technology with human interaction. Through non-verbal communication and personalised addressing, it creates a modern and welcoming experience for visitors.
Increased Efficiency
Automating repetitive tasks such as visitor registration, check-ins and directions reduces staff workload and increases efficiency.
Cost efficiency
Reduced costs through the use of a scalable, AI-based solution instead of additional personnel.
GDPR-complient Security
All data is processed securely and complies with data protection regulations.
Experience Theo, the digital receptionist at Thermoplan AG, in action
Integration of the avatar into reception processes
Benefits of technical integration:
The Digital Receptionist integrates seamlessly into reception processes:
- 1
Visitor management: Automated registration and forwarding.
- 2
Calendar and communication platforms: Integration with MS Teams for real-time notifications and scheduling.
- 3
Device flexibility: Can be used on tablets, kiosk systems or mobile devices.
- 4
Cloud architecture: Fast deployment, scalability and minimal maintenance.
- 5
CRM systems: Integration for personalised support and efficient data management.
- 6
Workflow systems: Automation of routine tasks such as check-ins and directions.
Try out our receptionist ‘Charlotte’
Experience our receptionist in practice with no obligation and with a fully functional trial account. The avatar is customisable and allows you to test all essential functions directly.
The button takes you to a separate page with a form to set up your personal receptionist immediately.
FAQ about the Digital Receptionist
General
Features
Technology and integration
Adjustment and costs
