Addressing customers emotionally at the
POS with avatars

Our avatar solution allows to create empathetic and engaging characters for brands and retailers.

Characters like our avatars win the mind and win the market.

Our digital avatars are perfectly suited to emotionalize consulting and sales moments and thus to leave a lasting mark on the customer experience.

Increase sales without additional personnel costs with a shop-in-shop solution and data-driven product recommendations

In exhibitions and in museums, avatars can present extensive information about exhibits so that the cultural experience for visitors is not only unique, but they can also learn something.

Temi can also accompany visitors through the exhibition.

Learn more about Temi

Avatars help visitors to get a better orientation in building complexes. This helps you avoid stressing visitors and lowers their frustration level.

Also, use Furhat for automated digital document application.

Learn more about Furhat

Digital Trainer

Digital training in which avatars respond to reactions and questions so that the learning effect can be maximized.

Digital teaching applications have not only become part of everyday life in professional training. In school life, too, digital media are now integrated into the learning process as standard. With emotionalizing avatars, the learning effect can be maximized in any case. Avatars react to emotions and facial expressions and can respond to questions.

Retail

Practical addition of avatars as a store-in-store solution in all retail areas.

Avatars can act as store-in-store promoters. They can make product recommendations and help customers find their way around the store and among the products. They can also gather customers’ opinions through feedback surveys. This provides you with valuable information on the buying behavior and preferences of your target group.

Healthcare/ Elderly

Care and Entertainment in Nursing Facilities.

Whether as a storyteller in the waiting room and for making appointments with the doctor or as an everyday helper in care facilities, with our avatar you have a comprehensive and flexible solution. In addition to reminders to take medication for the residents of care facilities, he can perform exercises with them to stay mentally and physically fit.

Corporate

Smart addition to everyday work and as an icebreaker in customer contact.

An avatar can check in visitors and customers as a receptionist and inform their contact person within the company about the arrival. Or he can work as an internal help desk and answer employees’ questions. He can also ask employees about their well-being and make suggestions to improve their mood.

The many advantages in using soft-robot solution

Avatars are perfectly suited to emotionalize sales and
consulting moments and thus to leave a lasting mark on the customer experience

No Expensive Hardware

Avatars can be integrated on any Android device. Thus, you do not need to buy special and expensive hardware.

High Scalability

The uses of avatars are almost unlimited. They can add value to almost any application and make the use of multiple avatars possible.

Ready 24/7

As soft robots, avatars are ready for use at any time. You do not need to provide separate personnel to be able to map many application scenarios.

Without Human Support

Avatars are installed once and can autonomously and proactively address customers thanks to AI connection by RMS.

Reduced Personnel Costs

You don’t need to provide additional staff to operate the avatars. Interacting with them is intuitive and straightforward.

No Maintenance Costs

Avatars are a pure software solution and can be easily integrated on Android devices. Thus, you have no maintenance effort and save associated costs.

Emotional intelligence

Avatars are the optimal complement for application scenarios of many groups. They can solve the problems of the most diverse application groups, thanks to real-time emotional reactions.

User perception
Perception of the environment
User recognition + memory
Proactivity
Interaction zones (distance detection)
Conversational guidance
Interaction by voice, touch and gestures

For Car Dealerships Particularly when presenting available vehicle models or configuring the vehicle of your choice, avatars can reduce the amount of advice required from staff to a minimum. For Car Dealerships	For Events and Fairs Information on exhibits can be presented in an explanatory and interesting way with the help of avatars. This turns a visit to an event or trade fair into a unique experience. For Events and Fairs
	Für Retail Avatars can act as store-in-store promoters. They can make product recommendations and help customers find their way around the store and among the products. For Retail

For Banking Applications

In bank branches, avatars can take on advisory situations of a superficial nature and support the staff in gathering initial information on the respective customer concern. In this way, the bank advisors can attend to the customers more intensively.

For Banking Applications

For the Education Sector

Avatars can positively influence learning behavior. They react to people and present possible solutions. This emotional intelligence of the avatars intensifies the learning result.

For the Education Sector

For Nursing Homes

In care facilities, avatars can be used for entertainment purposes, but also for cognitive training. Through the avatars’ reactions to the users, they also provide a social balance.

For Nursing Homes

For Hotel Business

In hotels or similar establishments, avatars can provide information about tourist opportunities or answer questions about the location or recreational opportunities.

For Hotel Business

For Welcoming Guests

Welcome customers when they enter your premises. Addressing customers directly makes them feel welcome right away. At the same time, an automated video call can be launched to an employee who will then greet the customer again personally.

For Welcoming Guests

For Reception Areas

In the reception area, avatars act as “first hellos”. They can welcome visitors and make initial contact inquiries, or answer visitors’ questions

For Reception Areas

Are you interested in our soft-robot solution and would like to receive more information?

Call us

Write an e-mail

Addressing customers emotionally at the POS with avatars

Our avatar solution allows to create empathetic and engaging characters for brands and retailers.

Digital Trainer

Retail

Healthcare/ Elderly

Corporate

The many advantages in using soft-robot solution

No Expensive Hardware

High Scalability

Ready 24/7

Without Human Support

Reduced Personnel Costs

No Maintenance Costs

Emotional intelligence

For Car Dealerships

For Events and Fairs

Für Retail

For Banking Applications

For the Education Sector

For Nursing Homes

For Hotel Business

For Welcoming Guests

For Reception Areas

Are you interested in our soft-robot solution and would like to receive more information?

Addressing customers emotionally at the
POS with avatars