Giving AI agents a face and a voice
Overcoming language barriers in over 100 languages
Reduced workload and optimised workflows
When you enter a public building, you want to know: Where do I need to go?
Our Wayfinder combines digital orientation with intuitive interaction – ideal for large buildings, government offices, retail outlets or corporate headquarters. Developed in cooperation with MappedIn, our avatar-based guidance system shows visitors the fastest way to their desired destination – personalised, voice-controlled and visually clear.
Whether it’s the nearest department, the right contact person or the changing room, the Wayfinder ensures relaxed orientation – and takes the strain off your staff at the same time.
Challenges:
Benefits of the Wayfinder
The Wayfinder combines modern building navigation with intuitive user guidance. Whether by voice or touchscreen, visitors quickly find their destination and your company benefits from higher service quality.
Easy wayfinding system
Visitors receive clear visual directions via touch or voice.
Multilingual use
The solution can be provided in multiple languages – ideal for international visitors.
Language comprehension
The avatar understands free-form phrases such as ‘Where is room A?’ or ‘I’m looking for the registration desk.’
Accessibility
Accessible to everyone thanks to voice control, clear visualisation and optional audio support.
Combinable & modular
Can be connected to other avatars such as the receptionist or product advisor.
Easy integration
Building plans and contents can be conveniently updated in the web interface – including interfaces.
Our partner: mappedin
mappedin is a leading provider of digital indoor maps. Together, we are creating a hybrid system that combines precise building navigation with natural voice interaction. The avatar becomes an interactive interface between the digital map and human communication.
Who is the Wayfinder suitable for?
The Wayfinder shows its strengths wherever people need to find their way around in multiple languages and without barriers – in complex buildings, sprawling facilities or busy areas. Whether visitors are looking for the right contact person, customers want to find a specific product or patients need to get to the next ward, the avatar provides quick, friendly and efficient assistance. This turns orientation into a service experience that sticks in the mind.
Our References
Experience Matteo, our digital wine sommelier with integrated indoor navigation
Matteo combines personal service with a smart wine experience. The avatar was developed in collaboration with TMI and Swissdrink and not only offers intelligent wine advice at the point of sale, but also shows the way to the right product, whether it’s on the shelf, at the tasting counter or at the checkout.
Matteo accesses a dynamic knowledge base of product data and uses state-of-the-art AI components: GPT for dialogue and recommendations, ElevenLabs for natural speech output, and the Plural database for access to the entire wine range. The wayfinding function turns advice into a genuine guided experience – intuitive, precise and highly personalised.
Use a technical solution that thinks for itself and grows with you
Der Wayfinder integriert sich flexibel in Ihre Systeme:
FAQ about our Wayfinder
