Elevate customer experience
Why do we need avatars, aren‘t today solutions enough?
The global conversational AI platform market size is expected to surpass USD 17 billion by 2025*.
Chatbots being a crucial touchpoint with brands, have proven to be an excellent stepping stone, but expected chatbots to replace the feeling of being seen, heard and valued by a real person?
Our engaging avatars aim to solve these core customer experience challenges by using a face-to-face interaction.
Avatars listen, speak and use a range of non-verbal cues. This allows them to express emotional responses.
306% higher lifetime value
Emotionally connected customers have a 306% higher lifetime value than merely satisfied customers.
Our intelligent avatars aim to scale the emotional connection traditionally provided by people in a way chatbots simply never could.
Interactive avatars are perfectly suited to emotionalize sales and consulting moments and thus to leave a lasting mark on the customer experience.
Display on any screens
Created in our flow builder platform Plural.io, engaging avatars can be to display on any screens of the customer touchpoints and bring huge benefits for customers.
Frees up staff
The interactive avatar detects customers in the surrounding area and encourages them over with a skilled invitation.
Once over, the avatar starts the interaction meaning that customers can ask for information, inquire about locations, the fastest route to their destination, product promotions and recommendations.
It frees up other staff usually assigned to these tasks to focus on other, important areas of their role, improving productivity and efficiency within workforces.