At Humanizing, we believe in the future of interactive avatars based on AI agents. 

Our team has made it its mission to make digital interactions intelligent and human.

Tim & Dimitrios
Founder Humanizing Technologies

Digital avatars that understand, support, and assist people. Wherever service matters.

Our Vision

We envision a world in which AI feels human rather than technical. A world where every person — regardless of language, location, or situation — is understood, supported, and welcomed. Humanizing makes AI a reliable companion in everyday life: accessible, empathetic, and universally applicable.

Our Mission

We want to make service more human and build trust. To do this, we develop AI agents that don’t replace service, but improve it. Our service assistants break down language barriers, simplify processes, and give companies and people valuable time. For us, technology remains a tool in the service of humanity.

Our Strategy

We focus on simplicity, scalability, and seamless integration. We combine state-of-the-art AI with an intuitive low-code platform and lifelike 3D avatars. This results in flexible solutions that are ready for immediate use and can be integrated into existing systems — from banks and the public sector to industrial partnerships.

We are leaders in AI avatars for interactive customer experiences.

From robotics pioneer to market leader for AI agents in digital self-service.

Our History & Milestones

For almost a decade, we have been shaping the interface between humans and machines. What began with robots has gradually led us to what we do today: developing AI avatars that make service more human. Our history shows how deeply rooted our expertise in robotics and AI is.

2014
The Beginnings: Telepresence Robotics

Founding of FernArbeiter.de: remote deployments and sales of telepresence robots (Double Robotics) that enable people to work remotely.

2016
Entering Social Robotics

Founding of “Humanizing Technologies” with the humanoid robot Pepper (SoftBank Robotics) and telepresence robots – the beginning of a new era in human–machine interaction. Dimitrios and Tim meet.

2018
Market Leader in Germany and Central Europe

Joint development of the Robot Management System (RMS) and a leading role in the global ecosystem of the humanoid robot Pepper from SoftBank Robotics.

2019
Scaling & Internationalization

Global RMS distribution through social robotics partners with worldwide application scenarios and thousands of interactions. In parallel: founding of Roboterly.com by the Humanizing Group as the first official Pudu Robotics partner in Germany (focus: service robots).

2021
Building a German-French Robotics Champion

Founding member of the United Robotics Group. Acquisition of SoftBank Robotics Europe (Paris) with the refocusing of Aldebaran Robotics. Significant strategic development until the installation of an external management team.

2022
Creation of Plural.io (Workflow Automation Software)

Strategic realignment at Humanizing: from social robotics to interactive avatars – Plural.io as a technological tool based on AI modules.

2024
AI First Principle: Breakthroughs in AI Avatars

Extensive AI agent integrations as well as the conclusion of major framework agreements with leading IT companies in the German banking and finance sector as well as in the hospitality industry.

2025
Focus on Industries & OEM Partnerships

Expansion of AI avatar solutions in Central Europe – with a focus on banking, public sector, check-in systems, and OEM partnerships.

At Humanizing, it’s all about great ideas.
And the spirit behind them.

Leadership Team

Dimitrios Prodromou, CTO & Founder
I develop user-centered products from ideas - lean, fast, and with real added value.

Dimitrios Prodromou
CTO & Founder

Steffen Herbst
As a data-driven all-rounder, I actively shape business strategy, finances, and processes, bringing structure to complex challenges.

Steffen Herbst
Head of Finance

Matthias
I combine customer needs with innovation: AI and automation make projects successful and scalable.

Matthias Kabok
Head of Business Development

Tim Schuster
Technology gives you back time: by automating routine tasks, we create space for consulting, innovation, and customer focus.

Tim Schuster
CEO & Founder

Kultur & Core Values

Turning customers into fans

We are enthusiastic and proud of our work. We turn followers into fans. That is what we strive for in everything we do.

Progressively optimistic

Constant progress! We are progressively optimistic, always find solutions, improve every day, and consistently deliver value.

Winning together

We are a winning team and all pull together. We respect everyone and support everyone within Humanizing. We are trustworthy and keep our word.

We get things done

We do things, we don’t wait. If you believe what you read here, you will probably feel at home with us. If not, then Humanizing is not for you.

Interview with our CEO about avatars